Ford

3401 South Expressway
Directions Council Bluffs, IA 51501

  • Sales: (877) 955-8648
  • Service: (877) 890-2953
  • Parts: (877) 884-6184
  • Collision: (712) 435-5728

Staff


Click on one of the people below to find out more information.

  • Scott McMullen-President
    President
    712-366-0531

    Scott McMullen has been in business owning the Council Bluffs, IA Ford Store Location since 1980 when he started the business with his father, Harry. McMullen Ford always has been & will remain a large sized, small family owned dealership.

    Scott's philosophy is "We Make It Easy For You" and that attitude comes through with each & every transaction. Scott understands the importance of our customers and his goal is to provide a stress free, worry free, expedient and simple transaction for our guests whether it be Sales, Parts, Service or the Body Shop who has the pleasure of serving you.
    Scott is personable and approachable so do not hesitate to reach out to Scott via email or a simple phone call with any concerns, comments or kudos that you may have. Scott can be found at the Dealership every day we are open and on many days when we are not!

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  • Dan McMullen-V.P. Svc Mgr
    VP, Service Director & Collision Repair Manager
    712-366-0531

    Dan McMullen serves dual roles here at McMullen Ford. Dan is our Vice President and also is in charge of the Service Department, an integral part of the McMullen Family of Automotive Services. 

    After winning countless awards and accolades, Dan has more than proven he is ready to carry the McMullen torch into many decades to come. Dan rally does "make it easy for you"!
    Call McMullen Ford and ask for the Service Department for award winning service on your Ford or any other year or make of vehicle!

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  • Skip Marsh-New Car Mgr
    New Vehicle Manager
    712-366-5031

    Skip Marsh has been in the Automotive Industry since 1979 and in that time, he has sold only Fords! That's right-Skip has never worked for any other manufacturer except Ford in a long career that spans over 3 decades.

    Skip joined Scott McMullen here at McMullen Ford in 2006 and quickly moved up the ladder to eventually achieve his current position as New Vehicle Sales Manager. With Skip's extensive knowledge & experience about the Ford lineup, you will not find a more well versed and educated Ford Specialist around.

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  • Riki Ferguson-Parts Mgr
    Parts Manager
    712-366-0531


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  • Roxie Daffler-Office Mgr
    Controller
    712-366-0531

    Roxie serves as our Office Manager and comptroller as well as many other job titles that she owns. Without her, McMullen Ford just might come to a complete standstill. 

    Roxie has been with McMullen Ford since November of 2009 and she served various back office roles at other area Auto Dealerships before joining the McMullen team. All together, Roxie has over two decades of experience in the Car Business and has become an integral part of the back office that keeps McMullen Ford running like a well oiled machine!

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  • Ron Dufek-Sales
    Certified Sales & Leasing Consultant
    712-366-0531

    Ron Dufek joined the McMullen Ford family in January of 2014 as a member of the sales staff. Ron has been in the auto business since about 2001, giving him about 15 years of experience in the Car Biz.

    The Auto Business is Ron's 2nd career as he spent 21 years in the Armed Services working as a Military Policeman in the Army until he retired as a Master Sergeant. Much of Ron's time in the Army was spent overseas including seven years in scenic Germany. While abroad, Ron worked as a customs officer inspecting the luggage of servicemen returning to the U.S.A. from their foreign duty stations. Ask him what the strangest thing he ever found in a serviceman's luggage was....the answer might surprise you!

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  • Matt Wemhoff Body Shop Mgr
    Collision repair Center Director
    712-366-0531

    Matt is our Collision Repair Center Director and has been with the McMullen Ford Organization for quite some time now. After  years in the Body Repair Business, Matt certainly knows his way around Auto Body Repair and Restoration.

    If you are in search of any kind of  Auto Body repair, large or small, Matt is the man to call. He can replace pieces of trim, repair hail dents & dings, complete rebuild the body on just about any vehicle or simply replace a piece of missing chrome for your new pickup truck.
    Call Matt at 712-366-0531 for fast results and body repair work that is done correctly, on the first time!

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  • Rex James-Sales
    Sales & Leasing Consultant
    712-366-0531

    Rex has been a member of the sales staff here at McMullen Ford since 2006 but he has over 30 years of experience in the Retail Auto Business. Before starting his most recent career in Auto Sales, Rex worked in real estate in Montgomery Alabama after an eleven year career also in the Auto Business. Rex has many years of experience in customer service and several of those years were in the Auto Business working as a Store Manager and a salesman during his long career.

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  • Frank Mainelli-Sales
    Certified Sales Consultant
    712-366-0531


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  • Audri Godfrey-Sales
    Sales & Leasing Consultant
    712-366-0531

    Audri is the newest member of our Sales Staff here at McMullen Ford. As a Council Bluffs native, Audri knows the Midwest and she knows customer service. Audri brings over 30 years of finance, marketing and customer service experience with her to her new position. Join us in welcoming Audri to the McMullen Ford family.

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  • Laura Weatherill-Accounting
    Accounting
    712-366-0531


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  • Julie Jenson-Accounting
    Accounting
    712-366-5031

    Got an accounting or book-keeping question?...then Julie is the one to call. After well over 30 years working for the McMullen family, Julie has become an important cog in the wheel that keeps McMullen Ford running smoothly and effectively as one of Western Iowa's largest Ford Dealerships!

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  • Cheryl Pomernackas-Receptionist
    Receptionist
    712-366-0531


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  • Jan Rollins
    Receptionist
    712-366-0531

    Jan has been with the McMullen Ford team since 2010 when she came into the store to purchase a vehicle and simply never left! Jan works as our evening receptionist and it is her lovely voice you will hear if you call after 5:00 pm on most days and it is her lovely face you will see first when you enter the doors to our brand new showroom floor.

    Before joining McMullen, Jan worked for 28 yrs as the Office Manager of a wholesale optical supply company. She has become an indispensable part of the McMullen family of employees. 

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  • Randy Archer-Svc Advisor
    Service Advisor
    712-366-0531

    Randy Archer has been part of the McMullen family since March of 1988 when he started at the dealership working in the Sales Department. After many years with the McMullen team, Randy found his way into the Service Department where he now works as a Service Adviser, assisting our guests with their vehicle service needs.

    Randy is Midwest born and raised, originally from the area but spent several years in New Mexico before returning to his roots here in Council Bluffs to launch his career with McMullen Ford.

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  • Glenn Smith-Svc Advisor
    Service Advisor
    712-366-0531

    Glenn may be one of the newer members of the McMullen Ford Service team but he is not lacking in experience. Glenn has worked in the Auto Industry since 1971 and has performed almost every service related job in the Car Business that can be imagined.

    An Omaha native, Glenn started with McMullen Ford in 2009 as a Service Advisor where he currently enjoys helping McMullen Ford owners with all of their vehicle related questions and needs. Whether you need a simple oil change or a major engine overhaul, Glenn is the guy to talk to here at McMullen Ford.

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  • John Neely-CRM
    Customer Relations Manager
    712-366-0531


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  • Nathan Cox-Svc Tech
    Service Technician
    712-366-0531


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  • Patrick Herrman-Svc Tech
    Service Technician
    712-366-0531

    Patrick is a Certified Ford Service technician that has been with us here at McMullen Ford since the fall of 2006. As a Certified Technician, Patrick is qualified to work on any type of Ford vehicle in a quick and efficient manner.

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  • Eric Lopez-Svc Tech
    Service Technician
    712-366-0531


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  • Tommy Rocha-Svc Tech
    Service Technician
    712-366-0531


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  • Derek Stuhr-Svc Tech
    Service Technician
    712-366-0531


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  • Paul Meisinger-Svc Tech
    Service Technician
    712-366-0531

    Paul is one of our Ford Certified Technicians (mechanic or knuckle-buster) and he joined the McMullen family in 2005. Paul has been "turning wrenches" since he was a teenager when he discovered his love for the art of knuckle busting. 

    Before becoming a career auto mechanic, Paul spent 10 years in the Navy as an aircraft mechanic, working on the famous yet lethal F-14 Tomcat Fighter Jets. We appreciate Paul's service to his country and you'll appreciate his skills as a premiere Auto Technician in the McMullen Ford Service Department.

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  • Aaron Burris-Svc Tech
    Service Tech
    712-366-0531

    Aaron is a local Council Bluffs resident who recently joined the McMullen team as a Lot Porter and detail specialist. Aaron has been in the auto industry for about five years. Aaron is one of our Service Porters and Prep/Detail Technicians. This job title is all encompassing and Aaron wears a lot of hats. 

    Aaron recently relocated back to Iowa to be near his family and to raise his own. As the father of three and another on the way, Aaron is a busy guy. 

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  • Jim Bowser-Parts Counter
    Parts Counter
    712-366-0531

    Jim Has been with the McMullen Family for some time now working as a Parts Counter Person. When the Service Techs need parts to work on your vehicle, Jim is the man they go to see.

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  • Caleb Mahan-Parts Counter
    Parts Counter
    712-366-0531


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  • Eric Phillips-Body Tech
    Collision Repair Technician
    712-366-0531

    Eric has been working in the McMullen Ford Body Shop/Collision Repair Center since June of 2006, working primarily as a painter but he has worked as a Auto Body Technician for about 16 years now. Before making a career out of repairing banged up vehicles, Eric was an all around handy man and taught himself to repair just about anything over the years.

    Eric's attention to detail and eye for perfection makes him a welcome addition to the McMullen Ford team of collision repair experts.

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  • Mark Elgan-Body Tech
    Collision Repair Technician
    712-366-0531

    Mark is one of the most experienced Auto Body Technicians in the area, boasting over thirty years as a "body man". Mark joined the McMullen Ford, team working in the Auto Body Shop since 2014. Mark's knowledge working on vehicles shines daily and your vehicle will look "as good as new" after Mark's vast experience is employed while repairing your fender benders.

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  • Tim McGrath-Body Tech
    Collision Repair Technician
    712-366-0531


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  • Jim Crapo-Porter
    Service Porter-New & Used Prep/Detail Tech
    712-366-0531

    Jim is one of McMullen Ford's Service Porters and Prep/Detail Technicians. This job title is all encompassing and Jim wears a lot of hats. If you purchase a vehicle from McMullen Ford, there is a very good likelihood that Jim had something to do with getting that vehicle ready for you to take home!

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  • Walt Rhoades-Driver
    Parts Driver
    712-366-0531

    You won't find a more experienced parts driver on the road today-even though it took four attempts for Walt to pass his driving test! Walt is one of the safest and most courteous a drivers on the roads today. Born and raised in the Midwest, Walt doesn't even carry maps on his delivery runs as he knows the city like the back of his hand.

    Walt may not smile much but if you know Walt like we know Walt...then you'll understand that Walt is always happy on the inside!

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  • Wayne Jacobsen-Driver
    Courtesy Driver
    712-366-0531


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  • Darold Ashcraft
    Courtesy Driver


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  • Dennis Pauley
    Service Technician


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  • Steve Anderson
    Service Technician


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  • Darren Lobaugh
    Service Technician


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